These Terms of Service (“Terms”) govern your access to and use of the Vera Arbor website and application (the “Service”). By creating an account or using the Service, you agree to these Terms.
The Service
Vera Arbor helps homeowners plan landscapes, save design projects, identify plants, and compare plant information from regional nurseries. Features may change over time; we may add, modify, or discontinue functionality with reasonable notice when practical.
Your account
- You must provide accurate registration information and keep credentials secure.
- You are responsible for activity under your account.
- You must be at least 13 years old (or the minimum age required in your jurisdiction).
Your content
You retain ownership of photos, addresses, plans, and other content you upload (“User Content”). You grant us a limited license to host, process, and display User Content solely to operate and improve the Service, including running AI features you request.
You represent that you have the rights needed to upload User Content and that it does not violate others' rights or applicable law.
AI & design outputs
Landscape plans, plant suggestions, and pricing shown in the Service are for informational purposes. They are not professional engineering, architectural, or horticultural advice. Always verify plant suitability, local codes, utility locations, and nursery availability before purchasing or installing.
Shop plants & third parties
Nursery listings, prices, and outbound links may come from crawled public information or partner feeds and can be inaccurate or outdated. Purchases made on third-party sites are solely between you and that retailer. We may earn commissions on qualifying partner purchases as disclosed in the app.
Acceptable use
You agree not to:
- Use the Service for unlawful, harmful, or abusive purposes.
- Attempt to reverse engineer, scrape, or overload our systems without permission.
- Upload malware or content that infringes intellectual property or privacy rights.
Subscriptions & billing
Paid plans, if offered, are billed according to the pricing shown at checkout. Fees are non-refundable except where required by law or stated in a specific offer. You may cancel renewal through your account or payment provider.
Disclaimer of warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VERA ARBOR AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.
Termination
You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms or if we discontinue the Service. Sections that by nature should survive termination will survive.
Governing law
These Terms are governed by the laws of the State of Colorado, USA, without regard to conflict-of-law principles, except where mandatory consumer protections apply in your country of residence.
Contact
Questions about these Terms? Email legal@veraarbor.com.